Audioguide and Visitor Audio Tour Guide System
Hearing is a vital part of each visitor's experience at a tourist attraction. Whether its a single guide leading an audio walking tour of an art gallery or multi-language tours of a building of historic interest, a visitor's experience can be outlined not only by what they see but by what they hear.
Visitors use a simple Point-and-Click AudioGuide to bring exhibits to life with creative audio commentary.
Navilution seatback controller for passenger tour commentary.
Tour boat passengers listen to tour commentary on their smartphones via Navilution wi-fi
Visitor audio guide systems include an array of large-area radio and self-guided audio tour systems - we'll help you choose what's best. We offer solutions to help your venue or visitor attraction provide tour guests with high quality sound and maximum engagement.
Hand-held devices ('audioguide') with pre-recorded audio content are also popular where you may have many visitors that prefer a self-guided tour at their own pace or, where you make the audio tour available in several languages. Using an audioguide device, visitors may choose to listen via the built-in loudspeaker on a handset or connect headphones (or a neck-loop adaptor for hearing-aid users). This is also a great way of managing peak visitor periods, where deploying guides for many groups would be impractical.
Some of our audio guide devices have dual-function and can be used for self-guided audio tours (playback) or, by listening to a live guide. This feature allows the tour guide to lead the tour paty in-person, talking directly to all the audioguide-receivers. The tour guide may then choose to initiate the playback of the pre-recorded content on all the audioguide-receivers (this plays in each visitor's language) to add an extra dimension to regular guided tours. More...
Programming & Automation
Most systems are set up using a PC and system software and to upload recorded media to each device. Some also monitor the usage of the devices to help manage the content playback effectively and report on visitor statistics.
The tour visitor can select pre-recorded audio content by dialling a number or they may be automatically triggered at trigger points like exhibits, paintings, doorways, or waypoints on an outdoor walk. This involves positioning a small device to trigger the playback on the visitor's audioguide - these may easily be hidden, so the visitor is unaware or, by using signage with a point-and-click function, allowing the visitor to control what they listen to. Technology for triggers includes infra-red (IR), radio frequency (RF) or RFID tags / badges.
Solutions for In-Vehicle Tour Commentary
Built-in vehicle tour systems can automatically deliver audio content using GPS location. Navilution® technology brings completely automated, multilingual commentary to tour operator's vehicles - be they on road, rail or water! Bring your tours to life with creative storytelling that will captivate your guests, giving them a true experience. On the same sightseeing city tour bus route, tell stories that simultaneously entertain children with fun-facts, while on a separate channel the grown-ups listen to historical re-enactments for example.
We have smart solutions for wireless audio anywhere on your vehicle or, at your passengers' seat using a controller panel with direct headphone connection. We can help with audio content too.
Whether you need just a few handsets for occasional visitors
or hundreds for a popular attraction, we're happy to help.
BYOD - Bring Your Own Device
Wi-fi hotspots that stream audio content directly to your visitors' smartphone or tablet are now another cost-effective solution with options to personalise content via a downloadable App (Android and iPhone). The wi-fi hotspot is dedicated to the visitor guide system and doesn't require internet access.
Systems available include ListenEVERYWHERE.
Audio Recording Service
Tourguide-SYSTEMS from Apple Sound provide a full-service option of recording all your audio clips. In our bespoke recording studio, we record the voice description clips with absolute clarity using only the best industry standard recording equipment like Sennheiser, DiGiCo, Sony and Apple MAC.
Our voiceover artists can invoke almost any era and accent to suit the requirements of the tour and we also can add ambient and atmospheric sounds to further enhance the tour experience. We’ll work with you and storyboard your requirements if necessary, to formulate a coherent, flowing script that will inform, entertain and add value to your tours. Should you need to provide multiple language channels, we’ll arrange professional translation of your scripts and voiceover artists.
It takes around one day per ten TourGuide information points (usually around 1-3 paragraphs) to record with many projects/tours averaging 20 information points.
Consider the visitor experience for guests with hearing and visual needs - by creating an inclusive design for accessibility. We can help with this too through working with our specialist partners.